The relationship between emotional intelligence and occupational burnout among nurses in critical care units
Journal of Critical Care Nursing : March 30, 2011, 4 (2); e7088
April 30, 2011
Article Type: Research Article
August 28, 2016
March 23, 2011
A A , Raiisi
M . The relationship between emotional intelligence and occupational burnout among nurses in critical care units,
Crit Care Nurs J.
Introduction: Emotional intelligence is a set of non-cognitive skills that enhances individual's ability to successfully
encounter environmental pressures especially occupational burnout. Therefore, the present study was conducted to
determine the relationship between occupational burnout and emotional intelligence.
Methods: The present research is a type of correlation studies, which was performed cross-sectionally on 150 nurses of
social security hospitals in Tehran in 2010. For data collection, Maslach's Burnout and Shrink's emotional intelligence
questionnaires were used. Data were collected through Likert scale method, and were analyzed using t-test as well as
Pearson correlation with the significance level of 5 percent and SPSS 17 software.
Results: There was a significant and inverse relationship between emotional intelligence and emotional exhaustion
among nurses (p=0.016 and r= −0.234). There was a direct significant correlation between emotional intelligence and
personal accomplishment (p<0.001 and r=0.0441). No meaningful relationship was observed between emotional
intelligence and depersonalization (p=0.124 and r=−0.150). Furthermore, a remarkable difference was found between
males and females in terms of emotional intelligence (p=0.048).
Conclusion: Having emotional intelligence can lead to decreased occupational burnout; therefore, social security
hospitals are recommended to attempt holding required training courses in order to reduce nurses' occupational burnout.
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