Factors affecting triage decision-making from the viewpoints of emergency department staff in Tabriz hospitals
Journal of Critical Care Nursing : September 26, 2013,
6 (4); e7027
October 30, 2013
Article Type: Research Article
August 22, 2016
October 09, 2013
R. Factors affecting triage decision-making from the viewpoints of emergency department staff in Tabriz hospitals,
Crit Care Nurs J.
Triage is the most important measures in the emergency department. Accurate triage decision has a significant impact on patients’ outcomes. The aim of the present study was to investigate the factors influencing triage decision making in the emergency departments.
Methods: All physicians (N=22) and nurses (N=135) in 18 emergency departments of Tabriz hospitals participated in this descriptive study. For data collection a questionnaire was used that assessed staff and non-staff related factors (including patients and emergency department related factors) that influencing triage decision making. Social- Demographic and professional information of staff was assessed by a checklist. Data analysis was performed by SPSS statistical software and descriptive statistics.
Results: The most important factors in staffrelated factors were experience and skill in non-staff factors related to patient vital signs and type of injury; and in non-staff factors related to ward were overcrowding andprobability of injury to the patient. Also, it was found that the basis of decision-taking regarding staff and non- staff factors related to patient was correct, but this basis regarding none-staff factors related to the ward was incorrect.
Conclusions: The results showed that the quality of triage decision-making among staff working in emergency departments can be improved by enhancing the quality of clinical wards’ structure.
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